Cancellation Policy

Last updated: 2026.1.28

We understand plans change. This Cancellation Policy explains what is possible based on where your order is in the fulfillment process.

Before shipment
You may request a cancellation, but it is not guaranteed and depends on the order status. If you need to request a cancellation, contact us as soon as possible with your order number and the email used at checkout.

After shipment
Orders cannot be canceled once shipped. If you no longer want the item after it has shipped, please follow our Returns & Refund Policy (return request within 30 days of delivery).

How to request a cancellation
Email info@pensacolas Furniture.com with:

Order number

Email used at checkout

Your request (cancellation)
We will respond during service hours and let you know whether the order can still be canceled.

Merchant Information
Store name: Pensacola‘s Furniture
Legal entity: PENSACOLA'S FURNITURE LLC
Business address: 505 Brent Ln, Pensacola, FL 32503, United States
Customer service phone: +1 850-501-5426
Customer service email: info@pensacolasfurniture.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)